Member Updates

Updated services and hours

As a result of COVID-19 many Chamber Members have updated their hours and services. Click on a category below to see Member updates.

Do you have updated business hours or services?
Contact: membership@victoriachamber.ca to have your information added to our list.

Submit an Update

Restaurants

Bard & Banker Pub

Tentative opening day of Tuesday May 26th
The health and safety of our staff and guests is our main priority and we will be diligently working hard over the next week to ensure we are ready to provide the ultimate dining experience. We look forward to welcoming you back.

Charelli's Delicatessen

Take-out and delivery
Mon-Fri: 11am-3:30
Credit cards preferred

Crust Bakery

Open 8am-3pm and also delivering

Earls Kitchen & Bar / Earls Victoria Bay Centre

Doors are closed for dine in, but our kitchens are open!
Limited menu available for takeaway and delivery.
Just launched - Earls at Home which is 20% off pick up orders and a grocery program. Learn more

House of Boateng

Selling pantry items and some take home meals

Poke Fresh (Menu)

Skip the Dishes and DoorDash

Strathcona Hotel

The Strath - Ale, Wine, Spirit Merchants store open with limited hours. Online store and same day delivery.
The Rooftop Patio will be open to the public on Thursday, May 21st.
Open at 11:30am, 7 days a week (weather dependent). The safety of our staff and customers are our number one concern, and we have put measures in place to ensure a safe experience for everyone.
The rest of the venues at the Strathcona Hotel will remain closed for the time being.
Learn more.

Sookjai Thai (Menu)

Take-out
Mon-Fri 11:30am-8:30pm
Sat 4pm - 8:30pm
Sun 4pm - 8pm

Thrifty Foods

8am-8pm

Truffles Catering

Ready-to-heat meals delivered in all Greater Victoria.

Varsha Indian Kitchen (Menu)

Skip the Dishes and Uber Eats

Starbucks

Drive-thru

Retail

Specialty hours are designated for seniors, people with disabilities and those most vulnerable.

Bamboo Beads & Bling

We will be open Tues-Sat 10am-5pm

BC Smoke Shop Inc.

Mon-Sat: 9am–5pm
Sun: 11am–5pm

BestBuy - Uptown

Store-front pickup service for Reserve and Pick Up orders

Caddy Bay Liquor Store

10am-9pm
Call 250-384-2688
Delivery available

Capital Iron

Remote ordering
Virtual shopping
Shop by appointment
Free local purchases *Conditions apply.
Victoria and West Shore store hours: Mon. - Sat. 10am to 6pm, Sun. 10am-5pm, Stat. Holidays 10am-5pm

Elite Promotional Marketing

Showroom closed.
Still taking orders call 250-479-2242

Frontrunners Footwear

Storefront closed.
Pick-up at shop door, mail, courier or local delivery/drop off.

Max Furniture

Wed-Fri - 10am-6pm
Sat. 10am-5pm
Sun. 12-4pm
Schedule a private appointment
Contact: Rahim the Dream (cell/text) 250.217.9100 or email: rahim@maxfurniture.ca.

Munro's Books

Re-opening on Tuesday, May 26th.
We’ve made a number of changes for the protection of our staff and customers, including the option to browse ‘by appointment.’ See our website for full details.

Oscar & Libby's

Storefront closed. Phone order and pick-up available
Mon-Fri - 9:30am - 4pm at 795 Fort St.

Oui Jewellery

Storefront is closed to the public
Order online or via social media

Paul Mara Jewellers

Effective May 19, 2020
Paul Mara Jewellers, 657 Fort Street, Victoria BC V8W 1G6
Hours of operation will be:
Tuesday - Saturday 11am-3pm
We will be limiting the number of clients in the store to maintain social distancing. Appointments are strongly recommended.

Poppies Floral Art

Mon. to Sat. - 9am-4pm
Storefront closed to the public
Telephone and website delivery available

Robinson's Outdoor Store

Robinson’s has done a gradual reopening to the ‘new normal’.
Our hours effective immediately are Mon-Sat (10-4pm) Sun (11-4pm).
Paper is still on the windows & the front door is locked so we can limit the store to 10 people at a time to allow for safe social distancing.
Just phone the store (250-385-3429) OR ring the doorbell when you arrive and we’ll let you in.

Ruffell & Brown Interiors Ltd.

Showroom open Monday to Friday 9 to 5 by appointment only.
Phone 250-384-1230 or visit our website www.ruffell-brown.com to arrange an online consultation
Contact us at showroom@ruffell-brown.com
Repair and Service department open, by appointment

Russell Books

Storefront closed to the public
Order via website, phone, or email
Available for local pick-up via our contact-free pick up window and also offer shipping (with free shipping on orders over $50 to most places in North America)

Silk Road Tea

Place an order online & select Store Pickup for curb-side pickup.
Touch-free & saves the delivery charge for orders under $50
Free Shipping for a limited time, we've lowered our rates.
Now get free shipping on orders over $50 in Canada

Sheringham Distillery

Pre-order pickup and delivery

Skanda

Open by appointment with plexiglass on the counters. To book an appointment, visit: www.skanda.ca

Victoria Specialty Hardware & Plumbing

Mon-Fri - 10am - 4pm
Specialty hours: 9am - 10am & 4pm-5pm

Vessel Liquor Store

Regular hours (9am-11pm) daily
No longer accepting cash payment

Violette Boutique

Storefront closed
Online, phone and social media shopping available
Free shipping within Canada and free in-store pick-up
noon - 4pm

Business Services

BAASS Business Solutions

Operating remotely
Extended hours of support to 6pm PST

Beattie Tartan Communications Limited

All 3 clinics opened May 19

Black Press

Flexible print and digital business plan to support your business continuity strategy on your time frame

Corvidae Environmental Consulting

Operating remotely

DesignCoast

Remains open and working with clients remotely
Studio closed

H2 Accelerator

Still open for business, but operating remotely
Offering a full suite of services to our clients, including business and marketing strategy and execution, media and message delivery, content strategy and execution, digital advertising, website development and video design and production.
H2 Accelerator is also an active member of The Canadian Agency Network (tCAN) that is providing advice to aid small, medium and large businesses, and not-for-profit organizations during COVID-19. More details can be found on our website.

Hi-Rise Advertising

Offering free advertising through my unique advertising platform for local businesses for the month of May.
Owners please reach out about your business to discuss package best suited for you: includes streamlining locations, design assistance and proper messaging
There will be a minimal charge of $75 per business to cover direct administrative costs (printing, design, supplies, transportation, protective gear for my installer).
Ads will be up for the month of May and then businesses will have the option to continue the proceeding months at a discount rate if they wish.
Deadline for booking is April 20th.

Island EHS

Still operating
Taking extra precautionary measures including a self-serve station for drop-off samples (rather than accepting them at the desk)

Patwell Consulting

Free Leading Meaningful Change Virtual WorkOut Session

Paramount Executive Centre

Reduced reception hours:
8:30am-12pm - 12pm-3:30pm
Virtual office (mail, phone reception) for those working from home
Private offices with secure parking for rent by day
Reduced rates for day offices $35-$60.

Regroove

Get your team up and running remotely with 1 free hour of consulting

The White Hatter - Personal Protection Systems Inc.

Providing employers with individualized policy specific to employees who are using social media for work from home, that we thought may be of interest to Chamber members given current events. Learn more.

Personal Services

Brown's the Florist

Providing no contact delivery upon request

Brown Henderson Melbye

We are open, but we have closed our physical office space. This means we continue to serve existing and new clients by means of online technology and telephone. Maintaining the health and safety of our clients and team remains our highest priority.
You may have read that the Courts have suspended regular operations which may affect you. We encourage you to check our website for additional information, or contact your lawyer to discuss any questions or concerns you may have.
As a service to our clients, their friends and family, and the broader community, Brown Henderson Melbye is discounting the price for Wills and other personal planning documents by 30% through August 2020.

Climbing Fox Tree Service

Fully operational while maintaining social distancing standard

Deco De Mode

30% off gift cards, product sale delivered in Victoria

Horne Coupar LLP

COVID-19 AND OUR SERVICES: Please note that our firm remains open. To protect the health and safety of our clients and team, in-person visits to our View Street office are by appointment only, and, where possible, we will arrange to meet over the telephone or through video conferencing.
We will make special arrangements with you with respect to signing documents. Many of our staff members are also working remotely from home, and this may affect the response time to your e-mail.
We encourage you to contact your lawyer via e-mail to discuss any questions or concerns you may have. Our thoughts are with you and your family in these unprecedented times.

Individual Dry Cleaners Ltd.

Main Plant & Head office – located @ 1602 Fort St.
- New Hours of Operation (temporary*) are for now: MON-FRI 8am-5pm , SAT. 9-4
Broadmead Shopping Centre – located @ 777 Royal OaK Drive.
- Location is RE-OPENING after 8 weeks closure.
- Reduced hours for now are: MON.–SAT. 10am–3pm
2174 Oak Bay Ave. (next to Cobb’s)
- Reduced hours: MON.–Sat. 10am-2pm

Luv-a-Rug

Tues. to Fri. - 8am-1:30pm
Sat. 8am -3:30pm
Offering no contact service including pick up and delivery
20% discount to Chamber members for first day rental
Senior care home members that are Chamber members receive a free 4 hour rental to decontaminate surfaces

MokSana Yoga

Online yoga. 15 card punch pass for $180 (regularly $220)

TOPSOIL - Innovative Urban Agriculture INC.

Micro-gardens for residential customers
On-site market farm fresh produce direct to the community

The Vitamin Shop

Taking phone orders for pick-up Mon-Sat 9am-5pm
Call 250-386-1212

Velofix Victoria

Mobile service offering a no-contact experience

Western Interior Design Group Ltd.

Design services available at no cost to the clients for this period.
Contact ann@westerninteriordesign.ca

Woofability

Open 1 day a week for doggy day care
Closed for boarding

Zero Waste Emporium

Mon-Fri 10am-6:30 pm
Sat-Sun 10am-5:30pm
No longer allow refills of personal containers
Paper bags/mason jars available on-site

Tourism

Accent Inns

Offering health care workers hotel rooms so that they do not take the COVID-19 virus home.
Members of the public have offered to pay for some of those rooms and the United Way is coordinating that effort so that it can be free for frontline workers

Bilston Creek Farm

Online ordering
Farm shop open

Brentwood Bay Resort

Pub and Marina open May 22nd
The Arbutus Room opens May 29th

Chateau Victoria Hotel & Suites

Chateau Victoria is offering "The Early Days" offer or TED on the spacious 585 sq ft one bedroom suites.
This 30% off suites includes parking and is currently available for a limited time only.
Details and booking information at chateauvictoria.com or by calling 1-800-663-5891.

Huntingdon Manor Hotel

We are pleased to announce Pendray Inn and Tea House's reopening for Wednesday, June 24th. We are accepting reservations for both accommodation and Afternoon Tea. The health and safety of our staff and guests is our top priority, and additional cleaning as well as social distancing measures will be implemented. Some services and menu items may be subject to change as a result.
Discounted rate $45 per room/night with parking included for anyone who may need a safe place to stay: including families and partners or front line workers who are combating the virus, and need to distance themselves from loved ones for precautionary measures.
Buy Now, Travel Later voucher program will match your purchase by 30%! This voucher can used anytime until December 31 2021, at Huntingdon Manor Hotel or Pendray Inn and Tea House.
For more information, or if you are interested in purchasing a voucher, call 1-800-663-7557 or email fom@huntingdonmanor.com.

Oak Bay Beach Hotel

New grocery delivery service: Shop fresh produce, dairy, meat, dry goods, prepared meals and more, all from the comfort of your home. Free delivery in specific Victoria communities.
Delivery to Oak Bay, Uplands, Oaklands, Fernwood, James Bay, Downtown, Fairfield and Rockland.

The Parkside Hotel & Spa

Community rate $70/night for essential service workers of BC

Royal BC Museum

Museum from home. Learn more

Quality Inn

Guest rooms are available as work spaces that are private, quiet, clean and sanitized and “social distancing” approved.
Quality Inn Downtown offers private workspace rooms, complimentary wi-fi and parking.
Daily rates from $50 - $80 depending on duration.
Please contact Sinisha at gm@victoriaqualityinn.com

Victoria Symphony

Support the Arts campaign

Transportation

Current Taxi

As many businesses in the province begin to plan their reopening, we are still here and ready to help move people. Whether that is to and from work, or moving people trying to get out and responsibly rebuild a social presence. We are here for Victoria and are committed to helping to reopen our city in a responsible manor.
Interested in setting up a corporate account for your team or to help move your customers around? We can help with that! Let’s have a conversation and see what is possible.
Our cars are cleaned and sanitized between every ride, minimizing risks to all of our guests. We have installed plastic shields in all of our cars to help create a stronger barrier between people. In fact, our guests can experience a near touchless ride. Our ambassadors will open the doors for our guests to enter and exit our vehicles. We encourage the use of our touchless payment systems including tap debit/credit or pay directly through our app, no terminal interaction required!

Helijet

Helijet is operating on a reduced schedule based on current demand, with daily return flights between Vancouver Harbour and Victoria Harbour, as well as Vancouver Harbour and Nanaimo Harbour.
Capacity onboard each flight is limited to 50%, six passengers instead of the usual 12, to increase the distance between travellers.
Call 1.800.665.4354 or visit helijet.com to book

Financial

DeLuca Veale

DeLuca Veale Investment Counsel remains open and operating in all virtual channels.
Consultations about your investments and financial goals can be conducted via:
- Phone
- E-mail
- Video conference
Contact: welcome@delucaveale.com or toll free 1 877 577-3842

Field & Company LLP Chartered Professional Accountants

Closed to the public, but otherwise operational.

Doctors

Clinic 805 Cosmetic Surgery and Skincare Centre

We are pleased to announce that Clinic 805 will be resuming consultations, surgeries and medical aesthetic services effective May 20 2020 as the Provincial Health Officer has eased restrictions to our services.
We will be practicing the recommended safety guidelines and principles as directed, to provide each patient with a safe environment to seek consultation and treatment. Please be prepared to accommodate our protocols for social distancing and hygiene.
It will be important that all patients meet the COVID-19 screening criteria before coming into the clinic. This will be discussed with you as our staff begin reaching out to our patients and take new appointments effective today. We look forward to providing you with the services you have patiently waited for.

Mayfair Optometric Clinic

Open Mon - Sat from 10am-2pm

Urban Smiles Victoria

Dr Rachel Staples of Urban Smiles Victoria is seeing Dental Patients for Emergency Services. Please text Dr Rachel Staples at 250-920-8684 for information on how we can help.

Non-Profit

Capital Regional District (CRD)

The Capital Regional District (CRD) Arts Commission has approved $122,500 in funding for 25 local not-for-profit arts organizations through the Arts & Culture Support Service. If you have any further questions please contact us: Tel: 250.360.3215

Greater Victoria Harbour Authority

Offices are closed.
Staff working remotely to maintain essential services.

Lifetime Networks

Lifetime Networks is open. We are primarily providing virtual supports with a plan to increase face to face supports. Please call for more information.

Mustard Seed Coffee Co.

New online sales to support The Food Bank
All proceeds go to support individuals in need across our communities
Available for delivery within Victoria, Saanich, Oak Bay, Esquimalt, and the Westshore
Order 2 bags or more for free shipping/delivery
Email order to: coffee@mustardseed.ca

WIN Resale Shops (Victoria Women In Need Community Cooperative)

WIN continues to offer some of its programs, for more information, please email programs@womeninnneed.ca or access womeninneed.ca
WIN closed it’s five locations and opened an online shop (winonlineshop.ca) , and is offering pick-up by appointment only at WIN Cook, WIN Westside and WIN Langford.

Shopping Centres

Bay Centre

As of March 23, 2020, the following essential services are available at the shopping centre. We ask that you contact the service directly to confirm their operating hours.
- Service Canada
- Great Canadian Dollar Store
- LensCrafters (Open for emergencies by appointment only)
- OptiCanada (Open for emergencies by appointment only)
Current eateries available for take-out include:
We encourage you to order from our eateries that are open through your local delivery service offering contactless payment options.
- Earls Kitchen + Bar
- Edo Japan (Mon-Fri)
- Johnny Rockets
- Marble Slab Creamery
- Opa! of Greece (Mon-Fri)
Underground parkade is temporarily closed.