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Member Snapshots - May 2017

The strength of The Chamber is our members and the people that run these outstanding businesses. For May 2017, The Chamber featured:
If you would like to be featured in a Chamber Member Snapshot please send us an email or give us a call at 250-383-7191.

Loren Hagerty, S.A.L.T.S. Sail and Life Training Society

Name: Loren Hagerty
Position: Executive Director
Organization: S.A.L.T.S. Sail and Life Training Society
Number of Employees: 14
Member since: 1997

 Every year S.A.L.T.S. teaches 1700 young people to sail our two tall ships so they can grow through challenging experiences and community living.

What do you like most about your job? It combines my administrative gifts with my love of watersports while doing fulfilling work alongside kind and caring people.
What is the best perk of your job? I get some phenomenal “business trips”—like sailing for ten days this summer around Haida Gwaii, or a past sailing from Fiji to Vanuatu.
Best team-building moment or program you’ve ever experienced? Can I pick our own program? It takes everyone on board, all pulling in the same direction, to raise our ship’s massive sails.
What is your organization’s greatest strength? We care about people and facilitate a genuine community, which is transformative for those involved.
How is technology changing your work? Our current wooden-hulled ships can no longer sail to overseas ports, which is one reason we will be building a new steel-hulled schooner starting next year.
How is your organization involved in the community? We partner with over a dozen other non-profit organizations and provide $125,000 in bursary funding each year.
What were your first jobs? Paper route, landscaper, stock boy.
What is one job you could never do? Anything medical—I get squeamish around blood since watching my wife have an emergency C-section.
Dogs or Cats? Just kids (three!)
Favourite place on Vancouver Island? Lower Myra Falls in Strathcona Park, near my hometown of Gold River.
What’s something people may not know about you? I’m a man. Seriously Victoria, please stop calling me Mrs. Hagerty, just because my name sounds like the common female moniker “Lauren”!
What do you think is an important life lesson for someone to learn? Maintaining “humble confidence” through every success, failure, and challenge.


Natasha Richardson, Brentwood Bay Resort & Spa

Name: Natasha Richardson
Position: General Manager
Organization: Brentwood Bay Resort & Spa
Number of Employees: 240
Member since: 2010

Brentwood Bay Resort & Spa is an award winning, 5-star oceanfront boutique resort with 35 beautifully designed suites, an awe-inspiring Dining Room, a casual Pub, a Wellness Centre and a Marina all tailored for the luxury traveller.

What project is your business proudest of? We are most proud of developing The Emergent Leaders Program and bringing it to our staff and the community.
What is your company’s greatest strength? The culture of our organization.
How is your business innovative? We have one of the most progressive human resources and talent management programs in North America. The purpose of our human resources initiatives is to contribute to the development of more self-aware and open individuals with greater self-esteem. We often feel like we are laying a new path in human resources—it is very rewarding.
What is new with your business? We have just launched a new website ( to promote our Wellness Centre workshops and treatments.
What are you passionate about? Helping individuals and organizations become more real and contribute in meaningful ways.
What do you think is the most important life lesson for someone to learn? Realizing the tremendous power of truth and recognizing the awesome capacity of individuals who determine their own lives and overcome their own fears by looking openly and honestly at themselves.
Where can we find you on the weekend? The Comox Valley. My home is in Courtenay, my work is in Victoria.
Could you manage without your cell phone? Yes! I try to spend one day per week without my cell phone.
If you could have dinner with anyone alive or dead who would it be? Will Schutz

Mark Mawhinney, Odlum Brown Limited

Name: Mark Mawhinney
Position: Investment Advisor 
Organization: Odlum Brown Limited
Number of Employees: 2
Member since: 2004

Odlum Brown is an independent, full-service investment firm providing disciplined investment advice and objective value-based research with a singular focus on clients.

What’s your favourite thing about your job? My clients—it is a delight working for great people!
What is the best perk of your job? Freedom and independence to do what’s right for each individual client.
How are you involved with The Chamber? I'm a member of the executive Committee member and Chair of the Policy Committee.
What’s your favourite Chamber event? Policy Committee activities—great people committed to improving the policy environment for the benefit of our members.
What is new with your business? For the 18th consecutive year, we have been recognized as one of Canada’s Best Managed Companies by Deloitte.
What is it about a boss/co-worker/employee that makes them great to work with? Our firm culture is highly collegial and supportive. The only pressure put upon us is to provide the best advice possible.
What was your first job? My first serious job was working for the Right Honourable Kim Campbell when she became Prime Minister.
What are you passionate about? My avocation is community involvement. I first started volunteering for my community in grade 10 and haven’t stopped since.
Dogs or Cats? Dogs for sure, and specifically my Wheaten Terrier named Cobalt!
Favourite place on Vancouver Island? The Ogden Point Breakwater.
What do you think is the most important life lesson for someone to learn? Act with integrity—ie: keep your word.
Who is your role model or has had the biggest influence on your life? Undoubtedly my father. Tremendous legal career while still being a wonderful father, mentor and friend.
What’s something people don’t know about you? I raised $250,000 to fund a lecture series at UBC’s Faculty of Law in my father’s name as a thanks to him for being a great dad.
How do you relax? Reading mostly non-fiction books, but I also binge watch Netflix every so often.
Where can we find you on the weekend? At my cabin on Mayne Island.
What’s your favourite event or festival in Greater Victoria? TC10K—it’s a really well organized, fun and energetic event.
Could you manage without your cell phone? Yes.
Where do you like to eat in Greater Victoria? Vis a Vis in Oak Bay, Zambri’s and Bard and Banker downtown.
Favourite summer activity to do in Victoria? Going for a run along the ocean is pretty special.
What’s your favourite mode of transportation to get around town? When I don’t have meetings outside of the office I like to walk to or from work.
If you could have dinner with anyone alive or dead who would it be? Ronald Reagan—he was an honest leader who communicated the tough messages, but also gave the world hope.

Regan McGrath, Metrics Chartered Professional Accounting

Name: Regan McGrath
Position: Founder and CEO
Organization: Metrics Chartered Professional Accounting
Number of Employees: 8
Member since: 2016

We are a team of tech savvy accountants and financial technology specialists. We consult in financial technology system design and implementation, accounting, tax and advice. We take business to the future.

What’s your favourite thing about your job? Our team.
What is the best perk of your job? The flexibility to work anytime from anywhere.
How are you involved with The Chamber? I’m a former Prodigy Group Chair and Chamber Board Director and a proud member.
What sets your business apart from other businesses? We take happiness seriously. It sets the foundation for our HR policies. We even have a Happiness Index.
What is the new with your business? The Metrics Bookkeeper Collective—a training academy and referral platform for bookkeepers.
How is your business environmentally sustainable? We are paperless and we help other companies become paperless with modern technology.
What was your first job? Soccer Coach.
What is the best advice you’ve ever received? Make haste slowly.
How do you relax? I go to the beach.
Where do you like to eat in Greater Victoria? Brasserie L’ecole.
What’s something people don’t know about you? I’m crushing the office push-up competition.
If you had a superpower what would it be? To speak every language.






Chamber of Commerce Group Insurance Plan University of Victoria Co-operative Education Program and Career Services